Why MSP’s Should Consider Contracts-as-a-Service
This article is for Managed Services Providers (MSPs) interested in learning about Scott & Scott’s Contracts-as-a-Service solution. The cloud-based platform provides continuously updated legal protection to MSPs as new risks emerge. Scott & Scott’s master templates have been developed over 15 years and over 250 customer contract engagements. Our lawyers monitor regulatory changes, market shifts, and emerging risks and then mitigate those risks through changes to the MSPS customer contracts. The solution collapses the sales and contracting process into one online step and integrates with common quoting tools including Connectwise, Zomentum, Autotask, Quoter, Zoho and many more. We deliver the contracts through smart hyperlinks that live in your sales quotes and on your website. The solution provides enterprise class customer contracting for SMB and mid-market IT services firms and offers experienced counsel for individual support to customize the firm’s master templates. The solution eliminates the need for MSPs to be their own attorney and helps them stay protected against rapidly changing regulations in the IT industry.
As the business owner of an information technology managed services provider, the last thing you want to worry about is making sure your customer contracts are designed to protect your company. And yet, with the constant threat of cyber-attacks, ransomware, and other emerging technological threats, it is increasingly important you have a legal team that can keep pace with the changing landscape for IT managed services. This is where Scott & Scott, LLP comes in. Voted the best Technology Law Firm in the Unites States by Finance Monthly, our boutique law firm has a new approach to meeting the legal needs of MSPs through its cloud-based Contracts-as-a-Service solution.
This solution was designed to provide continuously improving legal protection to MSPs as new risks emerge to threaten MSPs. By hosting the online terms and conditions in the cloud, the firm can manage the MSP’s customer contracts and update them every quarter. The platform is cloud-based and allows Scott & Scott to push these frequent updates to clients without overwriting customizations made on prior versions. This greatly reduces the time associated with keeping client documents current and allows the firm to manage contract versions and renewals for its MSP clients. And unlike traditional legal services, this solution is offered for an affordable monthly fee.
One of the biggest advantages of the cloud-based service is that it puts your MSP in a position to be protected and stay protected. Our master templates have been developed over 15 years and over 250 customer contract engagements for MSPs just like yours. We monitor regulatory changes, market shifts, and emerging risks and provide legal protection accordingly. Think of it like anti-virus updates for your legal agreements, except you don’t need to restart your computer.
Additionally, the platform is designed to collapse the MSP’s sales and marketing process into one simplified online step. The contracts we create at Scott & Scott are integrated into the quotes that MSPs email to their customers. When the MSPs’ customers accept a quote, they also accept the terms of the contracts, which have been incorporated by reference from a table of hyperlinks pointing to the live terms and conditions. This helps eliminate the need for MSPs to have separate contracts for each customer and works to meaningfully reduce quote-to-cash time. The firm's comprehensive industry knowledge combined with frictionless online contracting is providing enterprise class customer contracting for over 90 SMB and mid-market IT services firms today.
For the longevity and success of an MSP, it is important to have legal protection in the event of data breaches, cyber-attacks, and customer disputes. As every MSP owner knows, the total cost of a data breach can be many millions of dollars. Implementing our Contracts-as-a-Service solution provides concrete protection for these liability situations and others based on legal best practices. Our solution is based upon templates, but each client has access to experienced counsel for individual support to customize the firm’s templates during a 30-day onboarding engagement. Each client’s customizations are preserved and taken into consideration as future updates are recommended.
In conclusion, an increasing number of MSPs are choosing Scott & Scott’s Contracts-as-a-Service (CaaS) solution to revolutionize their customer contracting process. As the owner of an MSP, having a cutting-edge legal solution is crucial for taking your business to the next level given the increasingly risky cyber-threat landscape. The firm's customer contracting platform provides legal protection customized for each client through ongoing maintenance and support provided by experienced counsel that knows the MSP industry. The result is a solution that eliminates the need for MSPs to be their own attorney and helps you stay protected despite rapidly changing regulations effecting the IT industry in the US and abroad. With Scott & Scott, you can have peace of mind knowing that your MSP is protected with industry specific agreements that never stop getting better!