Blogs
14Nov
Release of Liability as Part of Licensing Deals – How Hard to Push?
Software publishers know that the vast majority of their customers are, to varying degrees, out of compliance with the terms of license agreements governing their use of the publishers’ software products. Especially in larger enterprises,...
14Nov
Software Audits: The Importance of Timely Completion of Post-Settlement Obligations
Software audits initiated by software publishers or representative entities, such as the Business Software Alliance (“BSA”) and Software & Information Industry Association (“SIIA”), are often resolved by an out-of-court settlement. The carefully crafted settlement agreements...
31Oct
Effective Audit-Response Policies Can Be Vital in Responding to Software Audits
Businesses often have close relationships with software vendors, and that closeness usually is in direct proportion to the extent and importance of those vendors’ software products in the businesses’ network environments. However, despite their best...
Articles
5Jul
How to Know When to Seek Legal Advice When Negotiating a Software or Services Contract
Today’s corporate and business teams are well versed in negotiating pricing and other critical terms in software licenses and services agreements. With their collective experience and knowledge of the specific business needs, seeking internal or...
20Jan
How MSPs Can Limit Legal Liability
MSPAlliance, 1/16/20 Managed services providers today need protection more than ever. That’s because MSPs face more risks—not only cybersecurity and data privacy challenges, but compliance, profitability, technology and vendor issues, along with increased competition.
26Dec
Are Your Clients Ready for CCPA’s Jan. 1, 2020 Effective Date?
Headnotes, January 2020 The California Consumer Privacy Act (CCPA) becomes effective on January 1, 2020 and should give all in-house counsel and law firms cause for worry. CCPA is the widest sweeping privacy regulation to...
Presentations
5Aug
A New Approach to Customer Contracting – How to Protect Your MSP from Liability
Speaker: Robert J. Scott Date: August 5, 2020 Time: 11:00 am – 12:00 pm Central MSPs have experienced the negative consequences of not having market-leading customer contracts. From Ransomware attacks to problems with data backups, MSPs need...
22Jun
Limitations of Liability in AI Contracts
Thomson Reuters and Celesq Webinar May 19, 2020 Adoption of AI technology within a business carry’s unique risks not present on premises software or non-AI based cloud solutions. It is common for technology vendors to...
28May
Negotiating Enterprise Agreements with Microsoft: Webinar Part 4
Speaker: Robert J. Scott Date: May 28, 2020 Time: 11:00 am – 12:00 pm Central As Microsoft and other major vendors emphasize their cloud offerings, the legal issues in enterprise agreements have shifted dramatically. The...
Podcasts
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Videos
5Aug
A New Approach to Customer Contracting – How to Protect Your MSP from Liability
Speaker: Robert J. Scott Date: August 5, 2020 Time: 11:00 am – 12:00 pm Central MSPs have experienced the negative consequences of not having market-leading customer contracts. From Ransomware attacks to problems with data backups, MSPs need...
28May
Negotiating Enterprise Agreements with Microsoft: Webinar Part 4
Speaker: Robert J. Scott Date: May 28, 2020 Time: 11:00 am – 12:00 pm Central As Microsoft and other major vendors emphasize their cloud offerings, the legal issues in enterprise agreements have shifted dramatically. The...
28May
5 IP Protections for AI Contracts
Speaker: Robert J. Scott Date: March 4, 2020 Time: 11:00 am – 12:00 pm Central Artificial intelligence (“AI”) is reshaping the business of IT from the farms to the trading desks on Wall Street. Gartner...
News
30Jul
Products Liability and Kaseya’s Ransomware Attack
The recent ransomware attack involving Kaseya’s VSA product has left managed service providers (“MSPs”) and end users evaluating what, if any, legal recourse they may have against Kaseya. The onerous limitations of liability provisions and...
13Jul
Kaseya Ransomware Attack: Does Negligence in Security Affect Liability?
Kaseya, a large technology solutions company, recently reported that its on-premises VSA product was the “victim of a sophisticated cyberattack.” (See generally, Kaseya’s announcements here). Specifically, third-parties were able to access computer endpoints using Kaseya’s...
9Jul
Seven Things MSPs Should Know Before Filing a Lawsuit Against Kaseya for the Recent Ransomware Attack
As most MSPs have likely heard, Kaseya and many of its customers recently experienced a wide-spread ransomware attack. As victims are learning more about the potential impact of the attack, many are evaluating whether they...
