Blogs
31Aug
Restructuring MSP Contracts for Recurring Revenue
A Blueprint for Value Creation Over the years, Managed Service Providers (MSPs) have understood the critical role that recurring revenue plays in their enterprise value growth. Traditionally, hardware sales and projects offered short-term financial boosts...
30Aug
Navigating the Legal Maze: The Role of AI Lawyers
While we’ve seen that fears about technological progress are often exaggerated, it’s important to acknowledge that each wave of innovation brings its own set of ethical and legal challenges. This is where specialized AI lawyers...
30Aug
Why MSPs Need Dynamic Contract Updates
Introducing Monjur’s Contracts-as-Service with Vendor Risk Mitigation The digital landscape is constantly evolving, and businesses need to keep pace. Nowhere is this truer than in the world of Managed Service Providers (MSPs). Not only do...
Articles
5Jul
How to Know When to Seek Legal Advice When Negotiating a Software or Services Contract
Today’s corporate and business teams are well versed in negotiating pricing and other critical terms in software licenses and services agreements. With their collective experience and knowledge of the specific business needs, seeking internal or...
20Jan
How MSPs Can Limit Legal Liability
MSPAlliance, 1/16/20 Managed services providers today need protection more than ever. That’s because MSPs face more risks—not only cybersecurity and data privacy challenges, but compliance, profitability, technology and vendor issues, along with increased competition.
26Dec
Are Your Clients Ready for CCPA’s Jan. 1, 2020 Effective Date?
Headnotes, January 2020 The California Consumer Privacy Act (CCPA) becomes effective on January 1, 2020 and should give all in-house counsel and law firms cause for worry. CCPA is the widest sweeping privacy regulation to...
Presentations
5Aug
A New Approach to Customer Contracting – How to Protect Your MSP from Liability
Speaker: Robert J. Scott Date: August 5, 2020 Time: 11:00 am – 12:00 pm Central MSPs have experienced the negative consequences of not having market-leading customer contracts. From Ransomware attacks to problems with data backups, MSPs need...
22Jun
Limitations of Liability in AI Contracts
Thomson Reuters and Celesq Webinar May 19, 2020 Adoption of AI technology within a business carry’s unique risks not present on premises software or non-AI based cloud solutions. It is common for technology vendors to...
28May
Negotiating Enterprise Agreements with Microsoft: Webinar Part 4
Speaker: Robert J. Scott Date: May 28, 2020 Time: 11:00 am – 12:00 pm Central As Microsoft and other major vendors emphasize their cloud offerings, the legal issues in enterprise agreements have shifted dramatically. The...
Podcasts
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Videos
5Aug
A New Approach to Customer Contracting – How to Protect Your MSP from Liability
Speaker: Robert J. Scott Date: August 5, 2020 Time: 11:00 am – 12:00 pm Central MSPs have experienced the negative consequences of not having market-leading customer contracts. From Ransomware attacks to problems with data backups, MSPs need...
28May
Negotiating Enterprise Agreements with Microsoft: Webinar Part 4
Speaker: Robert J. Scott Date: May 28, 2020 Time: 11:00 am – 12:00 pm Central As Microsoft and other major vendors emphasize their cloud offerings, the legal issues in enterprise agreements have shifted dramatically. The...
28May
5 IP Protections for AI Contracts
Speaker: Robert J. Scott Date: March 4, 2020 Time: 11:00 am – 12:00 pm Central Artificial intelligence (“AI”) is reshaping the business of IT from the farms to the trading desks on Wall Street. Gartner...
News
25Aug
38 Words That Give MSPs A Boost In Data Breach Cases
Wade Tyler Millward, CRN After an MSP lists all vendors, vendor services agreements and privacy policies, attorney Rob Scott tells MSPs to add these 38 words: ‘Under no circumstances will the customer attempt to hold...
17Aug
Mastering MSAs and SLAs
James Gaskin, Channel Pro Network A comprehensive MSA will protect your MSP business by laying out the ground rules for a customer partnership, while an SLA establishes the operational and transactional details.
30Jul
Products Liability and Kaseya’s Ransomware Attack
The recent ransomware attack involving Kaseya’s VSA product has left managed service providers (“MSPs”) and end users evaluating what, if any, legal recourse they may have against Kaseya. The onerous limitations of liability provisions and...
