The Importance of Vendor Risk Management

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Vendor risk management has become an increasingly important aspect of IT management, especially for MSPs who are trusted by their clients to ensure the safety and security of their systems. This task includes carefully scrutinizing and managing the vendors who provide th......

How MSPs Benefit from Using Browser Wrap Agreements

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As an MSP, you may be familiar with the challenges of getting clients to sign contracts and other legal agreements. One of the key strategies for streamlining customer contracting is the use of browser wrap agreements.  Once your client signs the initial agreement, it a......

How MSPs Can Manage Vendor Risk

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As a Managed Service Provider (MSP), managing vendor risks is a critical aspect of your job. Your clients rely on you to ensure that their IT systems are secure and running smoothly, which means you must carefully vet and manage the vendors that provide the software, har......

How MSPs Can Avoid Uncovered Claims

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Why MSP’s Should Align the Indemnity Section of the MSA with the Wrongful Act Definition in the Insurance Policy When entering into an IT services contract, it's important to make sure that the indemnity provision in the contract aligns with the definition of a wron......

Six Reasons MSPs Should Move Their Customer Contracts to the Cloud

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I have been representing IT managed services providers (MSPS) for almost 20 years.  Years ago, I counseled my MSPS that it was necessary for managed services providers to present contracts to their clients for signature. Now we counsel our clients to collapse the sales and ......

Top Five Legal Issues Facing IT Managed Services Providers in 2023

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IT managed service providers (MSPs) are companies that provide a variety of IT services to their clients, including network management, data backup and recovery, and security. MSPs are often tasked with managing sensitive data, such as personal and financial information, and......

Why MSP’s Should Consider Contracts-as-a-Service

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This article is for Managed Services Providers (MSPs) interested in learning about Scott & Scott's Contracts-as-a-Service solution. The cloud-based platform provides continuously updated legal protection to MSPs as new risks emerge. Scott & Scott's master templat......

Is It Time to Tear Up Your MSP Agreement?

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You offer your clients managed services that help them run and grow their business empires, but is it time for you to tear up your MSP agreement? In this moment in time when everything about business – and our lives – seems to be in flux, this is an important questio......

How to Recover Early Termination Fees For Managed Services

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IT service providers that include early termination fees in their contracts must decide if they want to seek reimbursement when a customer terminates a contract early. MSPs find themselves asking: Is anything owed? Can I collect? What is the cost? Here are key points to cons......

Termination Clauses in IT Managed Services Contracts

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Monthly recurring revenue and multi-year contracts have been the driving force behind managed services for years. They have been the basis for the tremendous growth in managed services over the years. The length of the term of a service agreement is very important as ......

Risk Balancing Provisions in in Managed Services Contracts

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The risks for Managed Service Providers are constantly evolving. New cyber threats and regulatory compliance requirements present significant challenges for MSPs. The most important way to mitigate privacy and security risks for Managed Service Providers is by including ......