25Aug
38 Words That Give MSPs A Boost In Data Breach Cases
Wade Tyler Millward, CRN After an MSP lists all vendors, vendor services agreements and privacy policies, attorney Rob Scott tells MSPs to add these 38 words: ‘Under no circumstances will the customer attempt to hold...
17Aug
Mastering MSAs and SLAs
James Gaskin, Channel Pro Network A comprehensive MSA will protect your MSP business by laying out the ground rules for a customer partnership, while an SLA establishes the operational and transactional details.
30Jul
Products Liability and Kaseya’s Ransomware Attack
The recent ransomware attack involving Kaseya’s VSA product has left managed service providers (“MSPs”) and end users evaluating what, if any, legal recourse they may have against Kaseya. The onerous limitations of liability provisions and...
13Jul
Kaseya Ransomware Attack: Does Negligence in Security Affect Liability?
Kaseya, a large technology solutions company, recently reported that its on-premises VSA product was the “victim of a sophisticated cyberattack.” (See generally, Kaseya’s announcements here). Specifically, third-parties were able to access computer endpoints using Kaseya’s...
9Jul
Seven Things MSPs Should Know Before Filing a Lawsuit Against Kaseya for the Recent Ransomware Attack
As most MSPs have likely heard, Kaseya and many of its customers recently experienced a wide-spread ransomware attack. As victims are learning more about the potential impact of the attack, many are evaluating whether they...
17Jun
MSP Registration – A new Era for Managed Service Providers
Written by Charles Weaver, co-founder of MSPAlliance MSP registration is finally here. We’ve been talking about this for a long time, and it’s finally here. MSPAlliance has encouraged discussion within our professional community for many...
