Tag Archives: «service agreements»

MSP platform vendors have undergone a lot of change in the last few years. The same is true with their partner agreements. But, are these agreements too one-sided and do they put too much risk on the MSP? MSP Zone Guest: Rob Scott, partner at Scott & Scott LLP...

MSPs are looking for innovative and effective ways to maintain stability during this difficult period. As the pandemic continues to create confusion and lack of certainty, MSPs do have tools available to help them bring calm and stability to their clients. Some of the......

MSPs have been using contracts for many years to structure and codify their managed services relationships with clients. One of the tools MSPs have been using quite effectively in the last 10-15 years is the master service agreement (MSA). As MSAs have been more frequ......