Legal Tech Podcast Episodes

When Security Vendors Get it Wrong

When Security Vendors Get it Wrong

MSPs often outsource SOC, SIEM, and other security-related services to their vendors, including some of the larger MSP platform companies. But, what happens when those vendors miss something? Does the MSP have any liability to the client? What can the MSP do to protect themselves? Highlights: Do MSPs need security SLAs from their vendors? What do MSP platform company contracts say? Public Policy issues with limitation of liability clauses MSP Zone Guest: Rob Scott, Scott & Scott LLP

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    Additional Technology Law Podcasts


    Cyber Insurance Missteps Into Managed Services

    Cyber Insurance Missteps Into Managed Services

    Cyber insurance has become critically important to our modern business operations. For MSPs, the role of cyber insurance is especially important, b...

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    MSP Weekly Round Up

    MSP Weekly Round Up

    MSPAlliance CEO, Charles Weaver, and Managing Partner at Scott & Scott LLP, Rob Scott - IP Attorney sit down for a chat.

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    The Armchair Cybersecurity “Expert”

    The Armchair Cybersecurity “Expert”

    The rise of armchair cybersecurity “experts” has accelerated in recent years. Perhaps the industry most impacted by these armchair cybersecurit...

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    MSP Contract Negotiation Series: Data Processing

    MSP Contract Negotiation Series: Data Processing

    Data processing is an important element of any managed services agreement. The handling of data belonging to clients has never been more critical t...

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    MSP Contract Negotiation Series - Limitation of Liability & Indemnification

    MSP Contract Negotiation Series - Limitation of Liability & Indemnification

    MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...

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    MSP Contract Negotiations Series - Termination Clauses

    MSP Contract Negotiations Series - Termination Clauses

    MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...

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    Changing Legal Landscape for Managed Service Providers

    Changing Legal Landscape for Managed Service Providers

    It has been several years since GDPR went into effect and it has had an impact on MSPs and clients alike. Today, many more laws are being and have ...

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    00:00 0 31:51

    Do You Have Ransomware in Your MSP Agreements?

    Do You Have Ransomware in Your MSP Agreements?

    Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case sce...

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    00:00 0 37:39

    MSP Service Catalogs in the Age of Cloud

    MSP Service Catalogs in the Age of Cloud

    How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services cata...

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    00:00 0 31:19

    What MSPs Need to Know about the Kaseya Ransomware Attack

    What MSPs Need to Know about the Kaseya Ransomware Attack

    An interview with Rob Scott about the legal, political, and business impact of the Kaseya ransomware attack.  Highlights:  Breach requirement...

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    00:00 0 42:47

    Service Guarantees – Should MSPs Use Them?

    Service Guarantees – Should MSPs Use Them?

    Whether they are called SLAs or service guarantees, the concept of outcome-based terms within a contract is not new for MSPs. Whether MSPs should s...

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    00:00 0 27:23

    Setting up Your Managed Services Portfolio

    Setting up Your Managed Services Portfolio

    There are many reasons why you should have a managed services portfolio. Some call it a service catalog, others a service offering. Whatever you ca...

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    00:00 0 30:07

    Managed Services Insurance: Everything You Need to Know

    Managed Services Insurance: Everything You Need to Know

    Insurance for your MSP practice has never been more important. What types of insurance should you get? What insurance will protect you versus your ...

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    00:00 0 30:58

    Cyber Insurance Claims - What you need to know

    Cyber Insurance Claims - What you need to know

    Cyber insurance claims are becoming a part of everyday life, both for MSPs and customers. There are, however, some best practices you can adopt to ...

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    00:00 0 27:02

    Advice on Negotiating with Vendors

    Advice on Negotiating with Vendors

    MSPs are going through interesting times, particularly when it comes to their relationship with vendors. If you are an MSP (new or old) and need so...

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    00:00 0 33:39

    Is it Smart to Private Label Your Services as an MSP?

    Is it Smart to Private Label Your Services as an MSP?

    Private labeling (or white labeling) solutions as an MSP is not a new concept. It has been in practice for many years. And yet, with all the change...

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    00:00 0 28:23