Legal Tech Podcast Episodes
The Armchair Cybersecurity “Expert”

The rise of armchair cybersecurity “experts” has accelerated in recent years. Perhaps the industry most impacted by these armchair cybersecurity experts is managed services.
As cyberattacks and threats continue to increase, so do the voices from these “amateur” compliance and security individuals who sometimes place unwarranted and dangerous risk on the MSP they use. Risks such as these must be identified and addressed immediately by the MSP if they hope to avoid assuming that risk internally.
Highlights:
- What are the characteristics of an armchair cyber expert?
- What are the risk impacts to the MSP?
- Role of contracts in addressing that risk
- Profile of “risky” clients who pose risk
- Without the MSP, where would this risk reside?
MSP Zone Guest: Rob Scott
Additional Technology Law Podcasts
Cyber Insurance Missteps Into Managed Services

Cyber insurance has become critically important to our modern business operations. For MSPs, the role of cyber insurance is especially important, b...
MSP Weekly Round Up

MSPAlliance CEO, Charles Weaver, and Managing Partner at Scott & Scott LLP, Rob Scott - IP Attorney sit down for a chat.
MSP Contract Negotiation Series: Data Processing

Data processing is an important element of any managed services agreement. The handling of data belonging to clients has never been more critical t...
MSP Contract Negotiation Series - Limitation of Liability & Indemnification

MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...
MSP Contract Negotiations Series - Termination Clauses

MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...
Changing Legal Landscape for Managed Service Providers

It has been several years since GDPR went into effect and it has had an impact on MSPs and clients alike. Today, many more laws are being and have ...
Do You Have Ransomware in Your MSP Agreements?

Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case sce...
MSP Service Catalogs in the Age of Cloud

How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services cata...
What MSPs Need to Know about the Kaseya Ransomware Attack

An interview with Rob Scott about the legal, political, and business impact of the Kaseya ransomware attack. Highlights: Breach requirement...
Service Guarantees – Should MSPs Use Them?

Whether they are called SLAs or service guarantees, the concept of outcome-based terms within a contract is not new for MSPs. Whether MSPs should s...
Setting up Your Managed Services Portfolio

There are many reasons why you should have a managed services portfolio. Some call it a service catalog, others a service offering. Whatever you ca...
Managed Services Insurance: Everything You Need to Know

Insurance for your MSP practice has never been more important. What types of insurance should you get? What insurance will protect you versus your ...
When Security Vendors Get it Wrong

MSPs often outsource SOC, SIEM, and other security-related services to their vendors, including some of the larger MSP platform companies. But, wha...
Cyber Insurance Claims - What you need to know

Cyber insurance claims are becoming a part of everyday life, both for MSPs and customers. There are, however, some best practices you can adopt to ...
Advice on Negotiating with Vendors

MSPs are going through interesting times, particularly when it comes to their relationship with vendors. If you are an MSP (new or old) and need so...
Is it Smart to Private Label Your Services as an MSP?

Private labeling (or white labeling) solutions as an MSP is not a new concept. It has been in practice for many years. And yet, with all the change...