Legal Tech Podcast Episodes
Legal Tips for Dealing with MSP Clients During Pandemic
Free trials, flexible terms, force majeure. What do these terms mean and how should your MSP practice put them into effect? We'll be discussing these topics, and more on today's episode.
Guest: Rob Scott, partner at Scott & Scott LLP
Additional Technology Law Podcasts
Managed Services Lessons Learned in 2022
Weaver Outrage Meter (Low) 2022 began very differently than it ended. The pandemic, global supply chain, cyber-attacks, cyber risk, the economy,...
Cyber Insurance Missteps Into Managed Services
Cyber insurance has become critically important to our modern business operations. For MSPs, the role of cyber insurance is especially important, b...
MSP Weekly Round Up
MSPAlliance CEO, Charles Weaver, and Managing Partner at Scott & Scott LLP, Rob Scott - IP Attorney sit down for a chat.
The Armchair Cybersecurity “Expert”
The rise of armchair cybersecurity “experts” has accelerated in recent years. Perhaps the industry most impacted by these armchair cybersecurit...
MSP Contract Negotiation Series: Data Processing
Data processing is an important element of any managed services agreement. The handling of data belonging to clients has never been more critical t...
MSP Contract Negotiation Series - Limitation of Liability & Indemnification
MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...
MSP Contract Negotiations Series - Termination Clauses
MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...
Changing Legal Landscape for Managed Service Providers
It has been several years since GDPR went into effect and it has had an impact on MSPs and clients alike. Today, many more laws are being and have ...
Do You Have Ransomware in Your MSP Agreements?
Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case sce...
MSP Service Catalogs in the Age of Cloud
How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services cata...
What MSPs Need to Know about the Kaseya Ransomware Attack
An interview with Rob Scott about the legal, political, and business impact of the Kaseya ransomware attack. Highlights: Breach requirements fo...
Service Guarantees – Should MSPs Use Them?
Whether they are called SLAs or service guarantees, the concept of outcome-based terms within a contract is not new for MSPs. Whether MSPs should s...
Setting up Your Managed Services Portfolio
There are many reasons why you should have a managed services portfolio. Some call it a service catalog, others a service offering. Whatever you ca...
Managed Services Insurance: Everything You Need to Know
Insurance for your MSP practice has never been more important. What types of insurance should you get? What insurance will protect you versus your ...
When Security Vendors Get it Wrong
MSPs often outsource SOC, SIEM, and other security-related services to their vendors, including some of the larger MSP platform companies. But, wha...
Cyber Insurance Claims - What you need to know
Cyber insurance claims are becoming a part of everyday life, both for MSPs and customers. There are, however, some best practices you can adopt to ...
Advice on Negotiating with Vendors
MSPs are going through interesting times, particularly when it comes to their relationship with vendors. If you are an MSP (new or old) and need so...
Is it Smart to Private Label Your Services as an MSP?
Private labeling (or white labeling) solutions as an MSP is not a new concept. It has been in practice for many years. And yet, with all the change...
Are Managed Services Clients on a Collision Course with Vendors?
Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on ...
Death of Pay as You Go?
MSPs are facing increased pressure by some vendors who are requiring minimum recurring revenue levels in order to add new services, such as securit...
Vendor Supply Chain Data Breaches - What Should You Do?
What obligations do MSPs have when they learn of a data breach within one of their supply chain vendors? Does such a breach automatically mean the ...
Is your MSP Business Plan Still Relevant?
Does the MSP business model you are operating under still make sense? Is it still relevant to your clients? MSP Zone Guest: Rob Scott, Scott & ...
Securing the MSP Supply Chain
The supply chain in managed services involves numerous technology relationships with external parties. This is a normal practice. There are, howeve...
2020 Managed Services Year in Review
2020 will be a historic year, not just because we had a global pandemic. The managed services profession achieved some significant milestones this ...
Current Best Practices in Managed Service Contracts
Managed services agreements are crucial for MSPs and clients. Everything from the duration of the agreement, to pricing, limitation of liability, a...
Can you Resell Managed Services?
Is the MSP profession ready for the channel? Of course it is, you might say. But, we are talking about the reselling of managed services as a chann...
Managed Services Has Bright Future, Regardless of Political Outcomes
When many people are uncertain about the outcome of the recent political elections, there is some certainty in the world. Specifically, there is so...
The MSP Standard of Care
Is there an MSP standard of care? Standards of care exist in other professions like medical, legal, etc. But, do they exist in the managed services...
OFAC Guidance on Ransomware Payments
The US Treasury Department's Office of Foreign Assets Control recently issued and advisory bulletin on the potential sanctions risks of making rans...
Are MSPs Responsible for their Vendors?
MSPs are responsible for their own actions, but should they be responsible for the external service providers (i.e., vendors) they bring to their c...
Safe Cyber Hygiene Through Managed Services Contracts
How do you achieve safe cyber hygiene with your managed services customers. How about your contracts? Managed services contracts are one of sever...
Understanding the Difference Between Security and Privacy Incidents
Not every cyber attack involves a data breach. Some network breaches do not involve the loss of personally identifiable data. Understanding the dis...
Negotiating Public Cloud Agreements
Most MSPs use at least 1 public cloud to deliver their managed services. Increase security, flexibility, and scalability are all features driving m...
RMM Legal Agreements - What MSPs Need to Know
MSP platform vendors have undergone a lot of change in the last few years. The same is true with their partner agreements. But, are these agreement...
Is it Time to Tear Up Your Master Service Agreement?
MSPs have been using contracts for many years to structure and codify their managed services relationships with clients. One of the tools MSPs have...
