Legal Tech Podcast Episodes
Is it Smart to Private Label Your Services as an MSP?
Private labeling (or white labeling) solutions as an MSP is not a new concept. It has been in practice for many years. And yet, with all the changes in privacy and security disclosures in recent years, it begs the question of whether white labeling is still something MSPs ought to do.
Program Highlights:
- Is white labeling still relevant today?
- Ability to disclaim white labeled products/services
- How to fully disclose the use of third-party solutions?
MSP Zone Guest: Rob Scott
Additional Technology Law Podcasts
The Armchair Cybersecurity “Expert”
The rise of armchair cybersecurity “experts” has accelerated in recent years. Perhaps the industry most impacted by these armchair cybersecurit...
MSP Contract Negotiation Series: Data Processing
Data processing is an important element of any managed services agreement. The handling of data belonging to clients has never been more critical t...
MSP Contract Negotiation Series - Limitation of Liability & Indemnification
MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...
MSP Contract Negotiations Series - Termination Clauses
MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Re...
Changing Legal Landscape for Managed Service Providers
It has been several years since GDPR went into effect and it has had an impact on MSPs and clients alike. Today, many more laws are being and have ...
Do You Have Ransomware in Your MSP Agreements?
Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case sce...
MSP Service Catalogs in the Age of Cloud
How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services cata...
What MSPs Need to Know about the Kaseya Ransomware Attack
An interview with Rob Scott about the legal, political, and business impact of the Kaseya ransomware attack. Highlights: Breach requirement...
Service Guarantees – Should MSPs Use Them?
Whether they are called SLAs or service guarantees, the concept of outcome-based terms within a contract is not new for MSPs. Whether MSPs should s...
Setting up Your Managed Services Portfolio
There are many reasons why you should have a managed services portfolio. Some call it a service catalog, others a service offering. Whatever you ca...
Managed Services Insurance: Everything You Need to Know
Insurance for your MSP practice has never been more important. What types of insurance should you get? What insurance will protect you versus your ...
When Security Vendors Get it Wrong
MSPs often outsource SOC, SIEM, and other security-related services to their vendors, including some of the larger MSP platform companies. But, wha...
Cyber Insurance Claims - What you need to know
Cyber insurance claims are becoming a part of everyday life, both for MSPs and customers. There are, however, some best practices you can adopt to ...
Advice on Negotiating with Vendors
MSPs are going through interesting times, particularly when it comes to their relationship with vendors. If you are an MSP (new or old) and need so...
Are Managed Services Clients on a Collision Course with Vendors?
Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on ...
Death of Pay as You Go?
MSPs are facing increased pressure by some vendors who are requiring minimum recurring revenue levels in order to add new services, such as securit...
Vendor Supply Chain Data Breaches - What Should You Do?
What obligations do MSPs have when they learn of a data breach within one of their supply chain vendors? Does such a breach automatically mean the ...
Is your MSP Business Plan Still Relevant?
Does the MSP business model you are operating under still make sense? Is it still relevant to your clients? MSP Zone Guest: Rob Scott, Scott &...
Securing the MSP Supply Chain
The supply chain in managed services involves numerous technology relationships with external parties. This is a normal practice. There are, howeve...
2020 Managed Services Year in Review
2020 will be a historic year, not just because we had a global pandemic. The managed services profession achieved some significant milestones this ...
Current Best Practices in Managed Service Contracts
Managed services agreements are crucial for MSPs and clients. Everything from the duration of the agreement, to pricing, limitation of liability, a...
Can you Resell Managed Services?
Is the MSP profession ready for the channel? Of course it is, you might say. But, we are talking about the reselling of managed services as a chann...
