Podcasts
28Aug
Safe Cyber Hygiene Through Managed Services Contracts
How do you achieve safe cyber hygiene with your managed services customers. How about your contracts? Managed services contracts are one of several effective ways you can influence your customers to adopt safe and secure...
12Aug
Understanding the Difference Between Security and Privacy Incidents
Not every cyber attack involves a data breach. Some network breaches do not involve the loss of personally identifiable data. Understanding the distinction between security and privacy incidents will matter greatly as you decide how you...
23Jun
Negotiating Public Cloud Agreements
Most MSPs use at least one public cloud to deliver their managed services. Increase security, flexibility, and scalability are all features driving more MSPs into the public cloud. But, dealing with public cloud vendors is...
16Jun
RMM Legal Agreements – What MSPs Need to Know
MSP platform vendors have undergone a lot of change in the last few years. The same is true with their partner agreements. But, are these agreements too one-sided and do they put too much risk...
11May
Legal Tips for Dealing with MSP Clients During a Pandemic
MSPs are looking for innovative and effective ways to maintain stability during this difficult period. As the pandemic continues to create confusion and lack of certainty, MSPs do have tools available to help them bring...
21Apr
Is It Time to Tear Up Your Master Service Agreement?
MSPs have been using contracts for many years to structure and codify their managed services relationships with clients. One of the tools MSPs have been using quite effectively in the last 10-15 years is the...
